SH & SH Inc. (“we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, store, and disclose information when you use our websites, applications, and services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly
We may collect information that you voluntarily provide, including:

• Email address
• Username or display name
• Messages, prompts, or text input you submit when using our Services
• Feedback or support requests

1.2 Automatically Collected InformationWhen you use our Services, we may automatically collect certain information, such as:

• Device type, operating system, and browser
• IP address and general location (country or region level)
• Usage data (pages visited, session duration, interactions)
• Log files and diagnostic data

1.3 Cookies and Tracking TechnologiesWe may use cookies or similar technologies to:

• Ensure basic functionality
• Improve performance and user experience
• Analyze usage patterns

You can control cookies through your browser settings.

2. How We Use Your InformationWe use collected information to:

• Provide and operate the Services
• Improve, personalize, and optimize user experience
• Maintain security and prevent abuse
• Analyze usage and performance
• Communicate with you (service-related notices, updates, or support)
• Comply with legal obligations

We do not sell your personal data.

3. AI Processing and User ContentSome features of our Services use artificial intelligence models to generate responses or content based on user input.

• User inputs may be processed to generate responses.
• We may temporarily store inputs and outputs to improve service quality, safety, and reliability.
• We do not claim ownership over your content.
• You remain responsible for the content you submit.

We recommend not sharing sensitive personal data in AI interactions.

4. Data Sharing and DisclosureWe may share information only in the following cases:

• With trusted service providers (hosting, analytics, infrastructure) strictly for service operation
• To comply with legal requirements, court orders, or lawful requests
• To protect the rights, safety, and integrity of SH & SH Inc., users, or the public

All third-party providers are required to handle data securely and lawfully.

5. Data RetentionWe retain personal data only for as long as necessary to:

• Provide the Services
• Fulfill legal, accounting, or reporting obligations
• Resolve disputes and enforce agreements

Data may be deleted or anonymized when no longer needed.

6. Data SecurityWe implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
However, no system is 100% secure, and we cannot guarantee absolute security.

7. Children’s PrivacyOur Services are not intended for children under the age of 13 (or the minimum age required by applicable law).
We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Your RightsDepending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent where applicable

Requests can be sent to the contact information below.

9. International Data TransfersYour information may be processed and stored in countries other than your own. By using our Services, you consent to such transfers, subject to applicable data protection laws.

10. Changes to This PolicyWe may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Continued use of the Services after changes constitutes acceptance of the updated policy.

11. Contact Us. If you have questions about this Privacy Policy or data practices, you can contact us at:
SH & SH Inc.
Email: hello@sh-n-sh.com